We typically process orders within 1–3 business days. During peak seasons, please allow up to 1–7 business days before shipment.
Absolutely. At checkout, you’ll be able to select the shipping option that works best for you. The customer is responsible for the shipping rate quoted at check out. Free shipping during promotions will be shipped at a standard rate.
GLOW Media Inc. is not responsible for lost or stolen packages. If you are concerned about safe delivery, please email info@glowmediaworld.com to request signature confirmation shipping.
Yes, we do in most cases., when possible. International shipping rates are calculated at checkout and must be covered by the customer.
We hope you love what you receive — but if something arrives damaged, we’re here to help.
– Eligibility: We only accept returns for items that arrived damaged.
– Timeframe: You must contact us within 10 days of receiving your order. After 10 days, we cannot accept returns.
Email us at info@glowmediaworld.com with your order number and a photo of the damage to begin the return.
– Items must be unused and returned in original packaging.
– Customers are responsible for return shipping costs.
Once we receive and confirm the returned item, a refund will be issued to your original payment method within 5–7 business days.
Thank you for supporting GLOW Media Inc. We’re honored to walk alongside your family on this creative and faith-filled journey!
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